Property
When looking at properties and rentals online there are a number of scams you should keep an eye out for. For example, you should never send payments to the advertiser until you are 100% sure that they are genuine.
You should always check that the prospective landlord is a member of the National Landlords Association, by going to http://www.landlords.org.uk/tenants/your-landlord-nla-member. If they are listed, then you know you're in safe hands.
It is always wiser to rent a property through an established letting agency and you should always keep an eye out for broken English in emails.
If you are unsure as to whether or not the person advertising the property is genuine, then you can always Google their name. Often, scammers will be exposed online, in which case you'll know it's best to steer well clear.
Reporting scammers. If you have fallen victim to a fraudulent act or a scam, then you will want to report the incident to the correct authorities as well as to us here at Wightbay.
Holiday & Travel
When booking a holiday on Wightbay you should always research the company before making the final decision. You will want to see their official website and make sure they are a legitimate business.
It is also worth checking that the holiday company is an ABTA member. You can do this by looking on their website or the ABTA website. This is an association of travel agents and tour operators and it aims to ensure that holidaymakers receive choice, value and quality.
All ABTA members adhere to a Code of Conduct, with breaches being reported and resolved.
You will also want to ensure that you have all of the right paperwork. If you have booked and paid for a flight or holiday online then you should receive confirmation documents that outline the travel arrangements as well as the money you have paid.